2023 Q4 TCX results KPI summary.pdf

TUCOWS, INC. QUARTERLY KPI SUMMARY

Operating Statistics

(Amounts in thousands)

QUARTERLY ANNUAL
Q4/23 Q3/23 Q2/23 Q1/23 Q4/22 Q3/22 Q2/22 Q1/22 2023 2022 2021
TING
Internet Subscribers under management3 43.4 41.1 38.6 36.7 34.5 32.6 30.3 27.8 43.4 34.5 25.5
Internet Subscribers under management- Net additions 2.3 2.6 1.9 2.2 2.0 2.3 2.5 2.3 9.0 9.0 10.1
Owned Infrastructure Serviceable Addresses1,3,5 121.3 114.5 109.3 101.2 95.8 89.8 85.5 81.1 121.3 95.8 75.9
Owned Infrastructure Serviceable Addresses - Net additions1,3,5 6.8 5.2 8.1 5.4 6.0 4.3 4.4 5.2 25.6 19.9 26.6
Partner Infrastructure Serviceable Addresses1,5 29.4 25.4 21.1 19.4 19.1 18.7 18.2 17.0 29.4 19.1 15.2
Partner Infrastructure Serviceable Addresses - Net additions1,5 4.0 4.3 1.7 0.3 0.4 0.5 1.2 1.8 10.3 3.9 4.9
Fiber Capital Expenditures-Consumption2 $18,000 $17,250 $21,800 $23,200 $23,600 $23,700 $24,900 $14,050 $80,250 $86,250 $56,200

TUCOWS DOMAINS

| Domains under management | 24,560 | 24,543 | 24,429 | 24,483 | 24,390 | 24,504 | 24,844 | 25,020 | 24,560 | 24,390 | 25,163 | | Total new, renewed and transferred-in domain name registrations provisioned4 | 5,253 | 5,391 | 5,424 | 5,963 | 5,157 | 5,234 | 5,432 | 5,951 | 22,031 | 21,774 | 22,530 |

1 Defined as premises to which Ting Owned Infrastructure or Ting Partner Infrastructure has the capability to provide a customer connection in a service area.

2 This includes all capital expenditures used to build and expand the Ting footprint, including construction and activation of the network and customers, capitalized labor, materials and acquisitions. The Company’s life-to-date Fiber capex investment since February 2015 is $347.0 million, including the Blue Ridge Websoft, Cedar Holdings, and Simply Bits acquisitions, net of capex write-offs.

3 Internet Subscribers and Serviceable Addresses from Simply Bits are not included in Ting metrics.

4 Includes all transactions processed under our accreditations for our resellers and our retail brands, as well as transactions processed on behalf of other registrars using our platform.

5 Serviceable addresses were revised for Q1 2023 and Q4 2022 based on new address recognition methodology, resulting in a reduction of 419 Owned Infrastructure Serviceable Addresses and 420 Partner Infrastructure Serviceable Addresses.

Summary of Historical Financial Results

(In thousands of US dollars)

QUARTERLY
Q4/23(Unaudited) Q3/23(Unaudited) Q2/23(Unaudited) Q1/23(Unaudited) Q4/22(Unaudited) Q3/22(Unaudited) Q2/22(Unaudited)
ANNUAL
2023(Unaudited) 2022(Unaudited) 2021(Unaudited)

| Ting | $13,821 | $12,855 | $12,408 | $11,853 | $11,470 | $10,946 | $10,221 | $9,788 | $50,937 | $42,425 | $25,327 | | Wavelo | 9,545 | 11,074 | 10,751 | 7,300 | 4,479 | 4,048 | 8,970 | 6,847 | 38,670 | 24,344 | 16,781 | | Tucows Domains | 61,811 | 61,088 | 59,956 | 59,242 | 60,268 | 60,281 | 61,063 | 61,546 | 242,097 | 243,158 | 245,576 | | Tucows Corporate1 | 1,781 | 1,954 | 1,863 | 2,035 | 2,692 | 2,775 | 2,830 | 2,918 | 7,633 | 11,215 | 16,653 | | TOTAL REVENUE | 86,958 | 86,971 | 84,978 | 80,430 | 78,909 | 78,050 | 83,084 | 81,099 | 339,337 | 321,142 | 304,337 |

| Ting | 7,881 | 7,986 | 7,051 | 7,868 | 7,211 | 6,656 | 5,804 | 5,750 | 30,786 | 25,421 | 13,292 | | Wavelo | 9,214 | 10,504 | 10,052 | 6,274 | 3,807 | 3,813 | 7,912 | 5,886 | 36,044 | 21,418 | 15,473 | | Tucows Domains | 18,858 | 18,375 | 17,929 | 17,521 | 18,402 | 18,170 | 19,963 | 19,734 | 72,683 | 76,269 | 78,088 | | Tucows Corporate1 | (501) | (611) | (797) | (523) | 244 | 1,109 | 105 | 308 | (2,432) | 1,766 | 4,445 | | Network Expenses | (17,631) | (19,501) | (16,203) | (17,079) | (12,654) | (11,761) | (11,731) | (10,480) | (70,414) | (46,626) | (33,005) | | TOTAL GROSS MARGIN | 17,821 | 16,753 | 18,032 | 14,061 | 17,010 | 17,987 | 22,053 | 21,198 | 66,667 | 78,248 | 78,293 |

| Ting | (12,366) | (12,176) | (10,336) | (9,273) | (6,011) | (5,040) | (6,185) | (4,321) | (44,151) | (21,557) | (18,778) | | Wavelo | 2,604 | 4,207 | 3,427 | 335 | (1,142) | (902) | 3,872 | 2,047 | 10,573 | 3,875 | 7,334 | | Tucows Domains | 10,794 | 10,913 | 10,578 | 10,338 | 10,568 | 10,385 | 12,107 | 11,774 | 42,623 | 44,834 | 47,765 | | Tucows Corporate | 1,522 | 1,528 | 1,726 | 1,630 | 3,285 | 3,436 | 1,906 | 1,811 | 6,406 | 10,438 | 12,500 | | TOTAL ADJUSTED EBITDA² | $2,554 | $4,472 | $5,395 | $3,030 | $6,700 | $7,879 | $11,700 | $11,311 | $15,451 | $37,590 | $48,821 |

1 Tucows Corporate Revenue and Gross Margin includes revenue from retail mobile services and transition services provided to DISH.

2 Our adjusted EBITDA definition excludes depreciation, amortization of intangible assets, income tax provision, interest expense (net), accretion of contingent consideration, stock-based compensation, asset impairment, loss on debt extinguishment, gains and losses from unrealized foreign currency transactions and costs that are one-time in nature and not indicative of on-going performance (profitability), including acquisition and transition costs. Gains and losses from unrealized foreign currency transactions removes the unrealized effect of the change in the mark-to-market values on outstanding foreign currency contracts not designated in accounting hedges, as well as the unrealized effect from the translation of monetary accounts denominated in non-U.S. dollars to U.S. dollars.